TM Forum CEO Nik Willetts challenged communication service providers (CSPs) to capitalize on the value of digitalization and shared how companies can effectively transform digitally during his keynote speech at the recently concluded Globe Innovation Forum held in The Globe Tower, Taguig City.
Willetts, as head of the leading association driving digital business transformation in the communications industry, noted that CSPs today are failing to leverage the value of digitalization to their own advantage, most evident in the decrease of wireless and wireline revenues despite the upsurge of total industry earnings. For instance, although the total industry revenue increased from $3.3 trillion in 2010 to $3.8 trillion in 2015, wireless and wireline revenues declined from 58% to 47%. While total industry earnings is projected to climb to $4.4 trillion by 2018, wireless and wireline operations would only account for 45%.
To fully realize the benefits of the digital revolution, Willetts urged CSPs to embrace transformation in two directions, namely Digital Ecosystem Enablement (DEE) and Digital Services Provisioning (DSP).
“Service providers must not only rely on traditional sources of revenue or on provider-controlled customer interaction but must also develop a highly-automated digital infrastructure where customers are able to self-serve in rich multi-play capabilities and provide digital channels that dominate customer interactions,” Willetts said.
He also stressed the worth of recognizing and confronting customer demand for holistic transformation of the entire business as telcos embark on their own digital transformation journeys. Emphasizing that Open Application Program Interfaces (APIs) are an essential element of digital transformation and rapid growth, he asserted the relevance of TM Forum’s suite of Open APIs, which are now being used to enable a range of business scenarios, including internally enabling CSPs to transform their IT and operational agility to become more customer-centric, and externally delivering a practical approach to co-creation and seamless end-to-end management of complex digital services. In step towards enabling digitally connected ecosystems across the industry, Globe recently signed the Open API Manifesto which is expected to result in better customer experience and improved cost efficiency.
The Globe Innovation Forum (GIF) is one of the three major events that mark the annual celebration of the Globe Innovation Month. The forum is a two-day event where Globe employees can learn new and emerging technologies to strengthen the culture of innovation within the company. On its fourth year, with the theme, Beyond Technology: The Road to Digital Transformation, Globe once again joined hands with its trusted technology partners to bring cutting edge innovations and insights on how strategy, technology, and people can come together to create a Globe of Good thru stirring exhibits and activities, a thought-provoking plenary, and over 50 breakout sessions.
Globe Chief Information Officer Pebbles Sy-Manalang emphasized the company is keen on creating a culture of continuous innovation from within as this translates to strategies on how to best serve customers in today’s fast-changing digital world. “The ongoing digital revolution redefines how we provide relevant products and services that will allow our customers to harness existing technologies to their own advantage. And the challenge is to constantly reinvent ourselves so we can continue living up to our mission of creating wonderful experiences for people,” she said.
Globe Innovation Month also featured Mindbrew Sessions, a series of talks to keep Globe employees abreast with disruptive technologies delivered by thought leaders that shape today’s digital landscape. These thought leaders include Innovantage CEO Gian De La Rama, Ericsson Business Development Head Edwin Ubalde, Zalora CEO Paulo Campos, Grab PH Country Manager Brian Cu, Mynt CEO John Rubio, GXI CEO Abet Tinio, and Virtualahan beneficiary Gerry Gelle.
In addition, the event also served as the launching pad of several interactive prototypes thru its Hack for a Nation, a 24-hour hackathon aimed at building mobile and web applications that would support nation building initiatives from a telco-oriented approach. Team OhMyGenie, composed of Jomar Luguit, Christopher Fernandez, and Rodrigo Aquino, Jr., bested over 40 other contenders and took home the grand prize of P75, 000 plus mentorship from Globe Telecom for developing a cloud-based platform that lets users outsource everyday task while at the same time providing job opportunities.
Cebu Landmasters Ends 2017 With Record P4.58-B Reservation Sales, Plans 20 New Developments in 2018
Homegrown property developer Cebu Landmasters Inc. (CLI) finished the year 2017 with P4.58 billion in total reservation sales, exceeding its target by 13.75 percent and beating the 2016 result by 55.6 percent.
CLI attributed its exceptional performance mainly to newly launched residential projects: 38 Park Avenue (Cebu IT Park) with 745 units, Casa Mira South (Cebu) with 3,200 units, Mivesa Garden Residences (Cebu) with 1,514 units, Mesaverte (Cagayan de Oro) with 798 units, and the 694-unit MesaTierra (Davao City). These projects are now almost fully sold.
The listed company said its sales performance is resounding affirmation that its products respond to the needs of the market and are distributed strategically to the areas where demand is strongest.
“All the projects we launched were well-received by their respective markets making 2017 another banner year,” said CLI chief executive officer Jose Soberano III referring to the firm’s efforts to penetrate new markets such as Davao and Dumaguete and to diversify its products.
The past year saw CLI aggressively venturing into the hospitality industry to increase its inventory to a total of 610 rooms in four years. All CLI hotel projects are located within company-developed mixed-use communities. The 180-room “lyf Cebu City” by Ascott targeting millennial travelers and the 250-room Citadines Riverside Davao were launched in late 2017. They will complement Citadines Cebu City set for completion in 2018. More hotel projects are expected to break ground in 2018.
Cebu Landmasters is confident it will gain even greater momentum this year. The company has targeted reservations sales to hit P7 billion this2018, a massive 52-percent hike from the previous year, as it starts more projects and expands to more territories in Visayas-Mindanao growth centers.
The array of new developments planned for the year include 10 in Cebu (two residential subdivisions, three residential condominiums, three offices, one hotel and one industrial park). Details of these projects will be revealed in the coming months.
CLI has also set its sights on two new territories in the Visayas. Bacolod will play host to two residential condominiums and a hotel, while a residential condo is planned for neighboring Iloilo. Reports from the National Economic Development Authority (NEDA) show that the Visayas region will zoom ahead of other regions in the next five years and is expected to outpace the projected 7 to 8 percent growth for the Philippines.
The listed property developer also plans to fortify its foothold in Mindanao where it will launch two residential subdivisions and one residential condominium in Cagayan de Oro while a central business district and two residential condominiums will be unveiled in Davao. NEDA reports that in terms of economic growth, Davao ranks third among 18 regions in the country.
The upcoming projects boost CLI’s total number of projects to 66 from 46 last year, as it continues to strengthen its brand in its niche markets. The company’s residential condominiums are mostly designed for the mid-market segment, although it also offers condos for the high-end market.
“In 2018, we will continue to expand our footprint in the Visayas and Mindanao, and develop projects that respond to the growing market in these areas,” said Soberano who is confident CLI will meet its performance targets set for the year and beyond.
It expects that hikes in household income resulting from the newly approved package 1 of the Duterte government’s Tax Reform for Acceleration and Inclusion (TRAIN) will be channeled to housing.
Studies (TUCP, 2010) have also shown that around 2 to 2.1 percent of OFW remittances are channeled to housing. Total remittances in 2017 were seen to hit US$33 billion (World Bank, 2017). This means that at least US$693 million or about P35 billion would be used for shelter requirements.
CLI also expects that government spending in infrastructure will unlock land values outside Metro Manila and stimulate business in the countryside as the Duterte administration pushes for investments outside of the country’s capital.
Ferrero to Acquire Nestle’s U.S. Confectionary Business
The Ferrero Group and its affiliated companies (“Ferrero”), a global confectionary group, announced a definitive agreement pursuant to which it will acquire the U.S. confectionary business from Nestle for $2.8 billion in cash. Nestle’s U.S. confectionary business generated sales of approximately $900 million in 2016.
Ferrero will acquire more than 20 American brands with a rich heritage and strong awareness, including iconic chocolate brands such as Butterfinger®, BabyRuth®, 100Grand®, Raisinets®, Wonka® and the exclusive right to the Crunch® brand for confectionary and certain categories in the U.S., as well as sugar brands such as SweeTarts®, LaffyTaffy®, and Nerds®.
With this transaction, Ferrero will become the third-largest confectionary company in the U.S. market where it is best known for Tic Tac® breath mints, Ferrero Rocher® pralines, Nutella® hazelnut spreads, the Fannie May and Harry London chocolate brands, and the Ferrara Candy Company, which was recently acquired by a Ferrero affiliated company and whose portfolio of brands includes Trolli®, Brach’s® and Black Forest® Gummies.
Ferrero will acquire Nestle’s U.S. manufacturing facilities in Bloomington, Franklin Park and Itasca, Illinois, and the confectionary-related employees, and will continue to operate through the offices in Glendale, California, as well as from its other current locations in Illinois and in New Jersey.
Giovanni Ferrero, Executive Chairman of the Ferrero Group, said, “We are very excited about the acquisition of Nestle’s U.S. confectionary business, which has an outstanding portfolio of iconic brands with rich histories and tremendous awareness. In combination with Ferrero’s existing U.S. presence, including the recently acquired Fannie May Confections Brands and the Ferrara Candy Company, we will have substantially greater scale, a broader offering of high-quality products to customers across the chocolate snack, sugar confectionary and seasonal categories, and exciting new growth opportunities in the world’s largest confectionary market. We look forward to welcoming the talented team from Nestle to Ferrero and to continuing to invest in and grow all of our products and brands in this key strategic and attractive market.”
“Our commitment to deliver value to the North American consumers and customers will be strongly enhanced by the arrival in our portfolio of such powerful confectionary and chocolate brands,” said Lapo Civiletti, CEO of the Ferrero Group.
The transaction is subject to customary closing conditions and regulatory approvals and is expected to close around the end of the first quarter of 2018.
Credit Suisse Securities, Davis Polk and Wardwell LLP and Lazard served as advisors to Ferrero. (Ferrero)
Globe myBusiness Helps SMEs Become Future Proof
Globe myBusiness has brought its valuable expertise and tried-and-tested products and solutions to the country’s favorite tourist destination, Boracay, to help small and medium-sized enterprises (SMEs) become future-proof.
The workshop, dubbed as Globe myBusiness Digital Tools to Future-Proof Your Business, centered on the most prominent industries currently flourishing in Boracay such as tourism, hotels and accommodations, restaurants and food establishments, and retail.
In the four-day event, entrepreneurs, managers and various other staff members from all over the island were able to pick up a wealth of knowledge that allowed them to better understand technology and what it can do for them.
Derrick Heng, Senior Advisor for Globe myBusiness said: “Employing technology in business isn’t instantaneous. Rather, it’s a step-by-step process. It may take years for a business to fully maximize its digital potential, but the results are definitely worth the challenge. Globe myBusiness is here to assist entrepreneurs every step of the way.”
As a first takeaway from the workshop, the participants learned about the importance of social media which is the simplest way to use technology for business. Through social media, entrepreneurs can spread word about their business, get feedback, and contact their clients or customers in the blink of an eye.
“Digital marketing was the most important lesson for me, that you really need to make the most out of it through social media,” said Lourdes A. Ramirez of Secret Garden Boracay.
June Myrrh Dueñas and Dane Aldeguer of Isla Chicas Travel Consultancy added: “We understand that everything’s online, and everything’s on mobile phones, and we need to be a part of everything that’s happening. We have to grow with the changes, with technology.”
At the same time, Globe myBusiness educated the participants about different business solutions that can help them sell online such as Shopify; boost efficiency through the Gsuite online suite of productivity tools that can be used anywhere and on any device; and advertise their business like the Adblast targeted texts to consumers, among others.
“The workshop was very helpful for me. The things discussed were added nutrients for what I need for my business, like customer advocacy, offline tools, online tools … they’re very helpful because I discovered what else I need in order to improve the business,” said Jeyna Azugi of Team Sir George Salon.
Digital technology, however, has to be embraced not only by the decision-makers but the whole team for it to make a bigger impact.
“We learned a lot that could help us with our future plans for the business. We are most interested in the concept of GCash. Our consideration now is how we’ll train our employees, because they’re already doing things a certain way, so it’ll be a [challenge] helping them adapt to technology,” said Flory Jhen and Flory Vhel Alvarez of Shinyou.
However, technology only emphasizes what business owners already know and live by, that it is quality that still gets the customer. Thus, technology has to work side by side with current sales, service and marketing strategies in order for it to work.
Capiz to Push Native Chicken Raising
Native chicken production will be introduced by the Provincial Veterinary Office (PVO) this year as a provincial government initiative designed particularly to provide livelihood opportunity to identified island and hinterland residents.
This was disclosed by Gov. Antonio A. Del Rosario in a Jan. 9 meeting of the Provincial Disaster Risk Reduction and Management Council ,noting that the livelihood project in support to food security will be an alternative source of income among the farmers.
“Poultry and livestock are less prone to calamities that’s why only insignificant damages to animals were monitored,” Del Rosario noted during the PDRRMC meeting, referring to the effects of tropical depression Agaton in the province.
For his part, PVO chief Dr. Leonel Abordo said that a supplier from Panay Island is being contracted for the project that will initially supply about a thousand heads of two – month old chicks to would – be beneficiaries.
“We opted for native chicken because of its resistance to diseases and possibility of being raised organically,” he said.
The project is also aligned with the Philippine Rural Development Project which identified the province as suitable for chicken production.
It will be rolled out to about 300 farmers who will each receive a set of two young hens and a roster when the chicken will be made available by the supplier, Abordo noted. (JSC/AAL/PIA6 Capiz)
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